Transaction Processing Degradation (3rd July 02:00-06:00) for Westpac, Bankwest, Macquarie, ANZ NZ, Citibank and St. George

Scheduled Maintenance Report for SecurePay

Completed

The scheduled maintenance has been completed.
Posted Jul 03, 2022 - 06:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 03, 2022 - 02:00 AEST

Scheduled

Due to a third party scheduled change, Westpac, Bankwest, Macquarie, ANZ NZ, Citibank and St. George customers may experience intermittent issues processing payments between 02:00 and 06:00 AEST on Sunday 3rd July.

Any transactions impacted should be successful on retry by the cardholder.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Posted Apr 28, 2022 - 15:57 AEST
This scheduled maintenance affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, Payment processing - Batch, Merchant Portal, and Payment Processing - SecurePay API.
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