All Systems Operational
Payment Processing - API (XML API, Java API)   ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill)   Operational
Payment processing - IVR   ? Operational
Payment processing - Batch   ? Operational
Merchant Portal   ? Operational
SecurePay Test Environment   ? Operational
CommSecure   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SecurePay Scheduled Maintenance Nov 29, 00:00-06:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 09:27 AEDT
Scheduled - All SecurePay services will be unavailable for scheduled maintenance activities.

Updates will be provided via the SecurePay status page.
Oct 3, 12:45 AEST
CommSecure Scheduled Maintenance Nov 29, 00:00-06:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 09:26 AEDT
Scheduled - All CommSecure services will be unavailable for scheduled maintenance activities.

Updates will be provided via the SecurePay status page.
Nov 20, 00:00 AEDT
Past Incidents
Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018
Transaction processing service degradation
Resolved - This incident has been resolved.
Nov 8, 15:29 AEDT
Identified - A minor service degradation has been identified for transaction processing on the following gateways CBA, Westpac, St George, Macquarie, Citibank, Bankwest and ANZ NZ.

Updates will be provided via the SecurePay status page.

If you have any questions, please contact our support team on 1300 786 756 (option 2) or email support@securepay.com.au.
Nov 8, 15:03 AEDT
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
SecurePay Website
Resolved - This incident has been resolved.
Nov 5, 11:31 AEDT
Monitoring - SecurePay website is temporarily unavailable. In the interim a redirect to the Australia Post website has been enabled.

To access the SecurePay merchant login portal please navigate to https://login.securepay.com.au/v3/

For the SecurePay Online Payments application form
https://auspost.com.au/applypayments/#/onboarding

Apologies for any inconvenience caused
Nov 2, 10:12 AEDT
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

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