Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 19, 14:52 AEDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:24 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 10:15 AEDT
Scheduled - In these uncertain times, SecurePay’s priorities are to keep our employees, customers and community safe. We want to assure you we are taking the necessary action to protect the payments that are critical to your business. We remain open for business and are here to support the businesses that depend on us.

We have an Emergency Management Program in place to ensure we are equipped to manage a range of business disruptions due to COVID-19 Coronavirus. We are actively following all health and travel advice issued by the Australian Government and regularly keep our employees updated with the latest advice.

At SecurePay, we remain committed to supporting our team and customers throughout this time. We will continue to closely monitor the situation and keep our customers informed. You can subscribe to receive regular updates at https://securepay.statuspage.io/.

If you have any questions or concerns please feel free to reach out to us at support@securepay.com.au or 1300 786 756.

Payment Processing - API (XML API, Java API) ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill) Operational
Payment processing - IVR ? Operational
Payment processing - Batch ? Operational
Merchant Portal ? Operational
SecurePay Test Environment ? Operational
CommSecure ? Operational
Payment Processing - SecurePay API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 7, 2022

No incidents reported today.

Jul 6, 2022

No incidents reported.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022
Completed - The scheduled maintenance has been completed.
Jul 3, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 02:00 AEST
Scheduled - Due to a third party scheduled change, Westpac, Bankwest, Macquarie, ANZ NZ, Citibank and St. George customers may experience intermittent issues processing payments between 02:00 and 06:00 AEST on Sunday 3rd July.

Any transactions impacted should be successful on retry by the cardholder.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.

Apr 28, 15:57 AEST
Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.