All Systems Operational
Payment Processing - API (XML API, Java API)
?
Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill)
Operational
Payment processing - IVR
?
Operational
Payment processing - Batch
?
Operational
Merchant Portal
?
Operational
SecurePay Test Environment
?
Operational
CommSecure
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SecurePay Shifting Services on 29th May 12am - 6am to secondary data centre – NO IMPACT if you use DNS-based whitelisting
May 29, 00:00-06:00 AEST
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 17:21 AEST
May 22, 17:21 AEST
Update -
We will be undergoing scheduled maintenance during this time.
May 22, 16:50 AEST
May 22, 16:50 AEST
Scheduled -
On Wednesday 29th May 2019 between 12:00am – 06:00am, SecurePay will undertake additional activities to migrate our services to an alternate data centre. This will place SecurePay in a great position for growth as we invest in our technology that underpin the services we provide to our customers.
The benefits to our customers will be:
• An increase in service availability
• A reduction in service downtime
• A frictionless customer experience
We do not anticipate any interruption to services if you use DNS based whitelisting.
What if I do not use DNS based whitelisting? Will I need to make any changes?
Yes. If you do not use DNS based whitelisting, and do not change the current IP address ranges, then transactional processing will stop.
To ensure a frictionless customer experience, please engage with your technical support team to ensure that the below ranges have been added to the IP address whitelisting by the 29th of May;
203.22.215.0/24
202.43.85.0/24
If you have any further enquiries, please feel free to contact our Customer Experience Team on 1300 786 756 (Option 2), 8am to 8pm Monday to Friday.
May 17, 15:59 AEST
The benefits to our customers will be:
• An increase in service availability
• A reduction in service downtime
• A frictionless customer experience
We do not anticipate any interruption to services if you use DNS based whitelisting.
What if I do not use DNS based whitelisting? Will I need to make any changes?
Yes. If you do not use DNS based whitelisting, and do not change the current IP address ranges, then transactional processing will stop.
To ensure a frictionless customer experience, please engage with your technical support team to ensure that the below ranges have been added to the IP address whitelisting by the 29th of May;
203.22.215.0/24
202.43.85.0/24
If you have any further enquiries, please feel free to contact our Customer Experience Team on 1300 786 756 (Option 2), 8am to 8pm Monday to Friday.
May 17, 15:59 AEST