All Systems Operational
Payment Processing - API (XML API, Java API) ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill) Operational
Payment processing - IVR ? Operational
Payment processing - Batch ? Operational
Merchant Portal ? Operational
SecurePay Test Environment ? Operational
Payment Processing - SecurePay API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ANZ Scheduled Maintenance - 24 October 2024 04:00 - 05:00 AEDT Oct 24, 2024 04:00-05:00 AEDT
ANZ link will undergo scheduled maintenance from 24 October 2024 04:00 - 05:00 AEDT

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Posted on Oct 17, 2024 - 15:51 AEDT
ANZ Scheduled Maintenance - 28th October 2024 - 04:00 to 05:00 AEDT Oct 28, 2024 04:00-05:00 AEDT
ANZ link will undergo scheduled maintenance from 28th October 2024 - 04:00 to 05:00 AEDT

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Posted on Oct 22, 2024 - 10:31 AEDT
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024
ANZ Scheduled Maintenance - 22 October 2024 01:00 - 05:00 AEDT
Completed - The scheduled maintenance has been completed.
Oct 22, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:00 AEDT
Scheduled - ANZ link will undergo scheduled maintenance from 22 October 2024 01:00 - 05:00 AEDT

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Oct 15, 10:49 AEDT
Oct 21, 2024
SecurePay Customer Test Scheduled Maintenance - 21 October 2024 06:00 - 09:00 AEDT
Completed - The scheduled maintenance has been completed.
Oct 21, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 AEDT
Scheduled - Our Customer Test environment will undergo scheduled maintenance from 21 October 2024 06:00 - 09:00 AEDT.

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Oct 15, 07:43 AEDT
ANZ Scheduled Maintenance - October 21, 2024 between 4am - 5am. AEDT
Completed - The scheduled maintenance has been completed.
Oct 21, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:00 AEDT
Scheduled - ANZ link will undergo scheduled maintenance from October 21, 2024 between 4am - 5am. AEDT

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Oct 17, 15:47 AEDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
ANZ Scheduled Maintenance - 16th October 2024 - 01:00 to 05:00 AEDST
Completed - The scheduled maintenance has been completed.
Oct 16, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 01:00 AEDT
Scheduled - ANZ link will undergo scheduled maintenance from 16th October 2024 - 01:00 to 05:00 AEDST

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Oct 8, 09:49 AEDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
SecurePay API Maintenance - 10th Oct 2024 15:00 - 17:00 AEDT
Completed - The scheduled maintenance has been completed.
Oct 10, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 15:00 AEDT
Scheduled - Our SecurePay API will undergo scheduled maintenance from 10th Oct 2024 15:00 - 17:00 AEDT.

There will be no outage as the application will remain operational during the change window.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Oct 9, 16:42 AEDT
Oct 9, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage