Possible Service Degradation to SecurePay Transactions
Incident Report for SecurePay
Resolved
This incident has been resolved.
Posted May 25, 2020 - 10:51 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 25, 2020 - 10:22 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 25, 2020 - 10:21 AEST
Investigating
We are currently investigating this issue.
Posted May 25, 2020 - 10:10 AEST
This incident affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, Payment processing - Batch, Merchant Portal, and Payment Processing - SecurePay API.