SecurePay - Service Degradation

Incident Report for SecurePay

Resolved

This incident has been resolved.
Posted Jan 13, 2022 - 14:40 AEDT

Investigating

We are currently investigating an issue with transactions resulting in decline messaging with response code 117.
Posted Jan 13, 2022 - 14:27 AEDT
This incident affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, and Payment processing - Batch.