SecurePay Coronavirus Response Statement

Scheduled Maintenance Report for SecurePay

Completed

The scheduled maintenance has been completed.
Posted Dec 23, 2022 - 14:07 AEDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Mar 19, 2020 - 14:52 AEDT

Update

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2020 - 10:24 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 17, 2020 - 10:15 AEDT

Scheduled

In these uncertain times, SecurePay’s priorities are to keep our employees, customers and community safe. We want to assure you we are taking the necessary action to protect the payments that are critical to your business. We remain open for business and are here to support the businesses that depend on us.

We have an Emergency Management Program in place to ensure we are equipped to manage a range of business disruptions due to COVID-19 Coronavirus. We are actively following all health and travel advice issued by the Australian Government and regularly keep our employees updated with the latest advice.

At SecurePay, we remain committed to supporting our team and customers throughout this time. We will continue to closely monitor the situation and keep our customers informed. You can subscribe to receive regular updates at https://securepay.statuspage.io/.

If you have any questions or concerns please feel free to reach out to us at support@securepay.com.au or 1300 786 756.
Posted Mar 17, 2020 - 10:01 AEDT
This scheduled maintenance affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, Payment processing - Batch, and Merchant Portal.