SecurePay Status - SecurePay - Service Degradation

SecurePay - Service Degradation

Incident Report for SecurePay

Resolved

This incident has been resolved.

Posted Jan 19, 2022 - 08:06 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2022 - 00:30 AEDT

Investigating

We have identified current service degradation and our teams are investigating.

We apologise for any inconvenience and are currently working to resolve the matter.

Further updates will be provided when available.

Posted Jan 18, 2022 - 22:54 AEDT

This incident affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, and Payment processing - Batch.