All Systems Operational
Payment Processing - API (XML API, Java API) ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill) Operational
Payment processing - IVR ? Operational
Payment processing - Batch ? Operational
Merchant Portal ? Operational
SecurePay Test Environment ? Operational
Payment Processing - SecurePay API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ANZ Scheduled Maintenance - 25 November 2024 04:00 - 05:00 AEDT Nov 25, 2024 04:00-05:00 AEDT
ANZ link will undergo scheduled maintenance from 25 November 2024 04:00 - 05:00 AEDT

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Posted on Nov 13, 2024 - 09:11 AEDT
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
SecurePay Customer Test Scheduled Maintenance - 20 November 2024 06:00 - 09:00 AEDT
Completed - The scheduled maintenance has been completed.
Nov 20, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 AEDT
Scheduled - Our Customer Test environment will undergo scheduled maintenance from 20 November 2024 06:00 - 09:00 AEDT.

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Nov 18, 14:48 AEDT
Nov 19, 2024

No incidents reported.

Nov 18, 2024
SecurePay Customer Test Scheduled Maintenance - 18 November 2024 06:00 – 09:00 AEDT
Completed - The scheduled maintenance has been completed.
Nov 18, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 06:00 AEDT
Scheduled - Our Customer Test environment will undergo scheduled maintenance from 18 November 2024 06:00 – 09:00 AEDT

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Nov 11, 07:50 AEDT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
SecurePay Customer Test Scheduled Maintenance - 13 November 2024 07:00 – 09:00 AEDT
Completed - The scheduled maintenance has been completed.
Nov 13, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 AEDT
Scheduled - Our Customer Test environment will undergo scheduled maintenance from 13 November 07:00 – 09:00 AEDT

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Nov 4, 08:32 AEDT
Nov 12, 2024
SecurePay Customer Test Scheduled Maintenance - 12 November 2024 19:00 – 23:59 AEDT
Completed - The scheduled maintenance has been completed.
Nov 12, 23:59 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 AEDT
Scheduled - Our Customer Test environment will undergo scheduled maintenance from 12 November 19:00 – 23:59 AEDT

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Nov 4, 08:31 AEDT
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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