Identified - Solution has been identified and is currently in development.
Nov 14, 08:07 AEDT
Investigating - Merchants attempting to download daily reports from the SecurePay Merchant Login sometimes encounter a timeout or experience slow download times.

We are working on a solution. If you experience this, please retry your download.

This is only impacting reports via the merchant portal. Further updates will be provided as soon as they become available
Oct 19, 11:41 AEDT
Payment Processing - API (XML API, Java API)   ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill)   Operational
Payment processing - IVR   ? Operational
Payment processing - Batch   ? Operational
Merchant Portal   ? Operational
SecurePay Test Environment   ? Operational
CommSecure   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SecurePay system upgrade to TLS 1.2 May 28, 08:00-10:00 AEST
SecurePay is upgrading its systems to the latest security standards. All merchant API communications with SecurePay will need to use TLS 1.2.

Find out more - https://www.securepay.com.au/developers/tlsv1.2-upgrade-information/

All SecurePay services will be available during this maintenance window.
Posted on Aug 21, 09:44 AEST
Past Incidents
May 22, 2018
Completed - All the maintenance activities are now complete.

Service is fully restored.

Please contact SecurePay on 1300 786 756 if you experience any further issues.
May 22, 06:06 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 AEST
Scheduled - All SecurePay services will be unavailable for scheduled maintenance activities.

Updates will be provided via the SecurePay status page.
Apr 17, 14:43 AEST
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.