All Systems Operational
Payment Processing - API (XML API, Java API) ? Operational
Payment Processing - Web (SecureFrame, DirectPost, SecureBill) Operational
Payment processing - IVR ? Operational
Payment processing - Batch ? Operational
Merchant Portal ? Operational
SecurePay Test Environment ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SecurePay Scheduled Maintenance Aug 22, 00:00-06:00 AEST
Update - This maintenance has been extended and will now occur between 00:00 and 06:00 on the 22nd of August.

All SecurePay services will be unavailable during this maintenance window.

Updates will be provided via the SecurePay status page.
Jul 27, 13:11 AEST
Scheduled - All SecurePay services will be unavailable for scheduled maintenance activities.

Updates will be provided via the SecurePay status page.
Jul 12, 08:42 AEST
Past Incidents
Aug 18, 2017

No incidents reported today.

Aug 17, 2017

No incidents reported.

Aug 16, 2017
Today between 09:28 & 09:46, merchants were intermittently unable to load the Merchant Portal and experienced a timeout.

This issue is now resolved.

Please contact SecurePay on 1300 786 756 if you experience any further issues.
Aug 16, 09:50 AEST
Aug 15, 2017
Completed - This maintenance is now complete.
Aug 15, 16:27 AEST
Update - This maintenance is still ongoing. There is currently no customer impact.

Updates will be provided as soon as they are available.
Aug 15, 13:30 AEST
Update - This maintenance is still in progress.

Updates will be provided as soon as they are available.
Aug 15, 08:10 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 05:00 AEST
Scheduled - During this scheduled maintenance we will be performing critical security updates for the SecurePay Customer Test environment.

Customer Test services will be available during this maintenance. However, you may experience a small number of connectivity issues during the window. These interruptions will only last for a few seconds at a time. If you experience this please retry your connection.

All live services are not affected by this maintenance.

Updates will be provided via the SecurePay status page.
Aug 11, 10:40 AEST
Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
For security reasons the URL to browse to the Test Merchant Login site has been updated. The functionality and login details stay the same, only the URL is changing. Anyone that uses the previous URL (testlogin.securepay.com.au) should now use test.login.securepay.com.au instead. This change does not affect the live Merchant Login site.

We apologise for short notice of this change.

If you have any difficulties connecting to the updated URL please contact SecurePay on 1300 786 756.
Aug 11, 11:46 AEST
Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.