SecurePay Status

All Systems Operational

Payment Processing - API (XML API, Java API) Operational

Payment Processing - Web (SecureFrame, DirectPost, SecureBill) Operational

Payment processing - IVR Operational

Payment processing - Batch Operational

Merchant Portal Operational

SecurePay Test Environment Operational

Payment Processing - SecurePay API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ANZ Scheduled Maintenance - 22nd April 2024 - 04:00 to 05:00 AEST Apr 22, 2024 04:00-05:00 AEST

ANZ link will undergo scheduled maintenance from 22nd April 2024 - 04:00 to 05:00 AEST

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Posted on Apr 12, 2024 - 11:38 AEST

Past Incidents

Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

SecurePay Customer Test Scheduled Maintenance - 15th April 2024 06:00 - 09:00 AEST

Completed - The scheduled maintenance has been completed.
Apr 15, 09:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 AEST

Scheduled - Our Customer Test environment will undergo scheduled maintenance from 15th April 2024 06:00 - 09:00 AEST.

During this time, there will be a brief period where the environment may be unavailable.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2.
Apr 5, 16:07 AEDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

ANZ Scheduled Maintenance - 8th April 2024 - 01:00 to 07:00 AEST

Completed - The scheduled maintenance has been completed.
Apr 8, 07:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 01:00 AEST

Scheduled - ANZ link will undergo scheduled maintenance from 8th April 2024 - 01:00 to 07:00 AEST

During this time, there may brief period where ANZ transactions are impacted and time out. If the customer tries again the transactions will be successfully processed.

If you have any questions, please contact our Customer Experience team on 1300 786 756 option 2 or via support@securepay.com.au
Mar 26, 08:27 AEDT

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.