SecurePay Status - Transaction Processing Issue

Transaction Processing Issue - ANZ Acquirer

Incident Report for SecurePay

Resolved

Today between 07:10 & 07:25, merchants with the ANZ acquirer experienced a declined "123 - No Response From Gateway" error and were unable to process transactions. Merchants with any other acquirer were not affected.

This issue is resolved. We apologise for any inconvenience you experienced.

Please contact SecurePay on 1300 786 756 if you experience any further issues.

Posted Sep 19, 2017 - 08:21 AEST

This incident affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, and Merchant Portal.