Transaction Processing Issue - NAB Acquirer
Incident Report for SecurePay
Resolved
Today between 09:16 & 09:25, SecurePay merchants with the NAB acquirer experienced a declined "126 - Unable To Connect To Gateway" error and were unable to process transactions. Merchants with any other acquirer were not affected.

This issue is resolved. We apologise for any inconvenience you experienced.

Please contact SecurePay on 1300 786 756 if you experience any further issues.
Posted Sep 19, 2017 - 09:32 AEST
This incident affected: Payment Processing - API (XML API, Java API), Payment Processing - Web (SecureFrame, DirectPost, SecureBill), Payment processing - IVR, and Merchant Portal.